CA Privacy Policy - Neighborhood Loans

Effective Date: 9/23/2025

This California Privacy Addendum (“Addendum”) supplements the Privacy Policy of Neighborhood Home Loans, Inc. (“Company,” “we,” “us,” or “our”) and applies solely to California residents. We adopt this Addendum to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (collectively, the “CCPA”).

1. Categories of Personal Information We Collect

We may collect, use, or disclose the following categories of personal information:

Identifiers – Name, alias, Social Security number, driver’s license number, passport number, online identifiers, and similar data.
Financial Information – Bank account numbers, credit card numbers, income, assets, liabilities, credit history, and loan balances.
Commercial Information – Records of products or services purchased, considered, or obtained.
Internet/Electronic Activity – Browsing history, search history, interaction with our website, cookies, and online identifiers.
Geolocation Data – Information derived from IP addresses and other technologies, and precise geolocation when enabled.
Employment Information – Current or past job history, wage statements, and related information.
Sensitive Personal Information – Social Security number, financial account credentials, precise geolocation, racial/ethnic origin, and similar categories defined under California law.

2. Purposes for Collection and Use

Processing loan applications and servicing accounts.
Verifying identity and employment history.
Marketing products and services.
Performing analytics, website personalization, and targeted advertising.
Compliance with legal obligations.
Business operations, security, fraud prevention, and risk management.

3. Sale and Sharing of Personal Information

We may “sell” or “share” personal information as those terms are defined under California law, including for targeted advertising and marketing. California residents have the right to opt out.

To exercise this right, you may:

Visit: https://neighborhoodloans.com/opt-out
Call: 800-472-3412
Email: [email protected]

4. California Consumer Privacy Rights

Right to Know what personal information we collect, use, disclose, sell, or share.
Right to Delete personal information we hold about you (subject to certain exceptions).
Right to Correct inaccurate personal information.
Right to Opt Out of the sale or sharing of personal information.
Right to Limit the use and disclosure of sensitive personal information.
Right of Non-Discrimination for exercising your privacy rights.

5. How to Exercise Your Rights

You may submit requests by:

Phone: 800-472-3412
Email: [email protected]
Mail: Neighborhood Home Loans, Inc., Attn: Privacy Compliance, 1333 Butterfield Rd., Suite 600, Downers Grove, IL 60515
Website: https://neighborhoodloans.com

We will verify your identity before processing your request. You may also designate an authorized agent to act on your behalf.

6. Shine the Light Disclosure

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information above.

7. Changes to This Addendum

We may update this Addendum from time to time. Updates will be posted at https://neighborhoodloans.com with a revised effective date.

Contact Information

If you have questions about this Addendum or your privacy rights, please contact:

Jennifer Sperry, Compliance Officer

Email: [email protected]

Phone: 800-472-3412

Mail: 1333 Butterfield Rd., Suite 600, Downers Grove, IL 60515