Here at Neighborhood Loans, we take our clients’ privacy very seriously. During the course of conducting business and processing our clients’ applications, we accumulate non-public personal financial information from them and other sources about their income, assets, and credit history in order to allow a lender to make informed decisions about granting them credit. We restrict access to non-public personal information about our clients to those employees who need to know that information to provide products and services to the client. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard non-public personal information of our clients.

This privacy notice discloses the privacy practices for (www.neighborhoodloans.com). This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collected and Used:

We are the sole owners of the information collected from our website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We collect non-public personal information about you from the following sources:

  • Information we received from you on the applications or other forms, such as your name, address, social security number, assets, and income
  • Information about your transactions with us, our affiliates, or others, such as your account balance payment history
  • Information we received from a consumer reporting agency, such as your creditworthiness and credit history

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Shared:

We may disclose the above information about you to the following types of third parties:

  • Financial service providers, such as mortgage bankers, securities broker-dealers, and insurance agents
  • Non-financial companies, such as title and escrow companies, appraisal companies, etc.
  • Others, such as non-profit organizations

We may disclose the above information to companies performing marketing services on our behalf or to other financial institutions with which we have joint marketing agreements. By sharing this information, we can better understand your financial needs and offer products to help you better reach your financial goals.

The Information sharing described above is subject to your right to direct that we do not make the disclosures, and this opt out right is described below. We may disclose non-public personal information about you, including consumer report type information that relates solely to our transactions and experiences with you, to our affiliates, and this information sharing is not subject to an opt out right. We may wish to share consumer report type information that does not relate solely to our transactions and experiences with you (Other Information”) with our affiliates who may have products or services that are of interest to you, or who may be able to offer assistance in connection with your transaction. You have the right to opt out of our sharing of Other Information with our affiliates.

Opting out

If you prefer that we do not disclose non-public personal information about you to non-affiliated third parties, you may opt out of those disclosures, that is, you may direct us not to make these disclosures (other than disclosures permitted by law).

As noted above, you may also have the right to opt out of our sharing of Other Information, that is, direct us not to share Other Information, with our affiliates.

For Joint Accounts, opt out choices will also apply to other individuals who are joint account holders. If these individuals have separate accounts, your opt out will not apply to those separate accounts.

Security

At neighborhood loans, we ensure to take precautions to protect your information. When you submit sensitive information via the website, your information that is provided to us is protected both online and offline.

Wherever we collect sensitive information (such as credit card data); that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 630-246-4777 or info@neighborhoodloans.com