YOUR MORTGAGE is a click away
815.236.3786 our core values
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Process Driven
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Integrity
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With over 37 years of experience in the mortgage industry, Helene brings unparalleled expertise and a deep commitment to guiding clients through the complex world of home financing. As a Senior Mortgage Advisor at Neighborhood Loans Helene is dedicated to providing exceptional service, integrity, and professionalism tailored to meet each client’s unique financial needs. Helene and the Neighborhood Loans team are renowned for their in-depth knowledge and proactive approach in navigating the ever-evolving mortgage landscape. Specializing in Conventional, FHA, USDA, and VA Financing, Helene ensures that clients receive the best possible advice and solutions, whether they are First-Time Buyers, Move-Up Buyers, Move-Down Buyers, Investors, or seeking to Refinance. Passionate about making the mortgage process as seamless and worry-free as possible, Helene is committed to turning homeownership dreams into reality through personalized and knowledgeable support.
Here's how we do things
Apply Online
Pre-Approved
Search
to Processing
Our five-step mortgage process starts by applying online and getting pre-approved within 24 hours. This will require you to provide us some basic financial and personal information. We will take that information and get back to you with a pre-approval letter.
Getting pre-approved determines how much we are willing to lend, allowing you to shop for homes with confidence. Sellers will take your offer more seriously when you have a pre-approval from a lender. With this complete, you can now start your home search.
Finding the right home takes time, there are many things you need to look for and work out with the sellers. Once you find the home you would like to purchase, make and offer, and come to an agreement with the seller, we will submit your loan to our processing team.
This may seem far from simple for people, but Neighborhood Loans has you covered! The mortgage loan processor is the link between your loan officer and underwriter. We collect and verify all the documents necessary to prepare your loan. This is arguably the most important part of the loan process.
After you’re cleared-to-close, we will schedule your closing and fund the loan on the day that is most convenient for you. After the final documents are signed, you will be given the keys to your new home! We look forward to helping you through our home buying process.
Here's how we do things
Our five-step mortgage process starts by applying online and getting pre-approved within 24 hours. This will require you to provide us some basic financial and personal information. We will take that information and get back to you with a pre-approval letter.
Getting pre-approved determines how much we are willing to lend, allowing you to shop for homes with confidence. Sellers will take your offer more seriously when you have a pre-approval from a lender. With this complete, you can now start your home search.
Finding the right home takes time, there are many things you need to look for and work out with the sellers. Once you find the home you would like to purchase, make and offer, and come to an agreement with the seller, we will submit your loan to our processing team.
This may seem far from simple for people, but Neighborhood Loans has you covered! The mortgage loan processor is the link between your loan officer and underwriter. We collect and verify all the documents necessary to prepare your loan. This is arguably the most important part of the loan process.
After you’re cleared-to-close, we will schedule your closing and fund the loan on the day that is most convenient for you. After the final documents are signed, you will be given the keys to your new home! We look forward to helping you through our home buying process.
Reviews
Looking for someone to meet ALL of your mortgage/refinance needs? Helene is that person! She's always in control of all of the details and makes the whole process as easy as possible for all of her clients. We could not be happier working with anyone else, and recommend her services to everyone we know.
Helene is knowledgeable, savvy, thorough and accessible. The support we received during every step of our house buying process was superb. Questions were accurately and promptly answered, while advice proved to be invaluable. Everything was perfectly delivered. We highly recommend Helene and her team.
I have worked with Helene a few times now for mortgage help. She takes the time to understand YOUR situation and what works best for YOU. I can't recommend her enough. Several people in my family and co-workers have used her as well, based on my recommendation and they have all enjoyed working with her as well.
