YOUR MORTGAGE is a click away
312.533.5939
630.487.5992
our core values
Growth Mindset
Transparent
Above and Beyond
Process Driven
Compassionate
Humble
Integrity
Loyal
Nimble
Itsel Rodríguez is a Mortgage Loan Officer at Neighborhood Loans and the heart behind #PuppyLender. For over 5 years, she has helped Illinois homebuyers navigate the mortgage process with clarity, confidence, and genuine care. Before entering the mortgage industry, Itsel successfully owned and operated her own insurance agency, an experience that gave her a strong foundation in client advocacy, financial education, and long-term planning. She brings that same service-first mindset into every homebuying journey. Recognized as a two-time Toppers Club member, Agency of the Year recipient, and Neighborhood Loans Employee of the Month, Itsel is known for her strong communication skills, problem-solving ability, and commitment to creating a positive, empowering client experience. Inspired by her mother’s work ethic and her love for dogs Itsel believes homeownership should feel empowering, not overwhelming. Through honest conversations and clear guidance, Itsel breaks down complex loan options so clients can make informed decisions that truly fit their lives. Puppy Lender reflects the values she brings to her work every day: trust, patience, loyalty, and showing up when it matters most.
Here's how we do things
Apply Online
Pre-Approved
Search
to Processing
Our five-step mortgage process starts by applying online and getting pre-approved within 24 hours. This will require you to provide us some basic financial and personal information. We will take that information and get back to you with a pre-approval letter.
Getting pre-approved determines how much we are willing to lend, allowing you to shop for homes with confidence. Sellers will take your offer more seriously when you have a pre-approval from a lender. With this complete, you can now start your home search.
Finding the right home takes time, there are many things you need to look for and work out with the sellers. Once you find the home you would like to purchase, make and offer, and come to an agreement with the seller, we will submit your loan to our processing team.
This may seem far from simple for people, but Neighborhood Loans has you covered! The mortgage loan processor is the link between your loan officer and underwriter. We collect and verify all the documents necessary to prepare your loan. This is arguably the most important part of the loan process.
After you’re cleared-to-close, we will schedule your closing and fund the loan on the day that is most convenient for you. After the final documents are signed, you will be given the keys to your new home! We look forward to helping you through our home buying process.
Here's how we do things
Our five-step mortgage process starts by applying online and getting pre-approved within 24 hours. This will require you to provide us some basic financial and personal information. We will take that information and get back to you with a pre-approval letter.
Getting pre-approved determines how much we are willing to lend, allowing you to shop for homes with confidence. Sellers will take your offer more seriously when you have a pre-approval from a lender. With this complete, you can now start your home search.
Finding the right home takes time, there are many things you need to look for and work out with the sellers. Once you find the home you would like to purchase, make and offer, and come to an agreement with the seller, we will submit your loan to our processing team.
This may seem far from simple for people, but Neighborhood Loans has you covered! The mortgage loan processor is the link between your loan officer and underwriter. We collect and verify all the documents necessary to prepare your loan. This is arguably the most important part of the loan process.
After you’re cleared-to-close, we will schedule your closing and fund the loan on the day that is most convenient for you. After the final documents are signed, you will be given the keys to your new home! We look forward to helping you through our home buying process.
